IT solutions for Delhi companies are often about a single frustration: important dates and conversations are held in people's heads and spreadsheets. ByteArray Technology Solutions builds CRM, ERP and custom software for Delhi businesses, so follow ups, renewals and records live in one system.
Problems we are asked to fix
A consultancy or CA firm may have hundreds of clients with different filing dates. When one person is on leave, a deadline slips. A CRM with client records, reminders and a task list for each team member removes that risk.
A travel company handles enquiries, quotations, payments and supplier confirmations for each trip. Putting these in one place means any team member can pick up a file and see where it stands.
Companies that sell to government departments and large corporates often have long quotation and tender cycles. Tracking each opportunity, the documents submitted and the next step avoids missed bids.
What we build
- CRM systems with lead tracking, quotations, reminders and role based access.
- ERP modules for stock, purchase, sales and accounts.
- Client portals where customers upload documents and check status.
- Dashboards that show owners what is pending without asking staff.
How we work
We start by sitting with the people who do the daily work, in person at your office if you prefer, or on video. We then write a scope listing each screen, report and user role. Development runs in short stages with a demo each week. Before launch we train your staff, and after launch we fix defects found in the first month at no charge.
Data and access
Client records are sensitive, so we set up permissions that limit each user to what they need and keep backups outside the main server. Under India's Digital Personal Data Protection Act, 2023, businesses handling personal data have duties around consent and security, and we build features to support them while leaving legal decisions to your adviser. More detail is on the CRM development page.
