IT solutions for Gurgaon companies are often about control: knowing which lead is with whom, which payment is due and which task is late. ByteArray Technology Solutions builds CRM, ERP and custom software for Gurgaon businesses that have outgrown email and spreadsheets.
Where systems make a difference
Real estate developers and channel partners handle thousands of enquiries across projects. A CRM that assigns leads, logs calls, records site visits and shows booking status gives sales heads a true picture. Without it, reporting depends on whatever each executive remembers to update.
Corporate service firms with many client engagements need project tracking, time records and billing. Linking these cuts the monthly invoicing scramble.
Restaurants and cloud kitchens with several outlets need stock, purchase and sales data in one place, or wastage and theft go unnoticed.
What we build
- CRM systems with lead assignment, call logs, site visit tracking and reports.
- ERP modules for stock, purchase, sales, accounts and HR.
- Approval workflows for discounts, expenses and purchase orders.
- Dashboards for management with live summaries.
Process and security
We start with workshops with the people who use the current process, then write a scope listing each screen, role and report. We build in stages, with a demo each week and staff training before launch. Access is role based, so a sales executive sees their leads while a director sees the whole picture. Data is backed up daily.
Rolling it out to staff
New systems fail when staff keep using the old spreadsheet. We migrate your existing data, train each team separately and run the old process alongside the new one for a short, agreed period. Managers get a one page guide to the reports they will use. In the first month after launch we check which screens people avoid and simplify them.
Ownership
The code is stored in your repository and you receive documentation. After launch, we offer a support plan with agreed response times. See the CRM development page and ERP development page for scope details.
